At TechHomeFusion, we value customer satisfaction and aim to provide high-quality products and services. This policy outlines the terms under which refunds, returns, and cancellations are accepted, in compliance with applicable consumer protection laws in Pakistan and the United States.
1. Order Cancellation
Orders may be canceled within 24 hours of purchase or before the order is shipped, whichever occurs first.
Once an order has been shipped, it cannot be canceled and must follow the Return Policy below.
To request a cancellation, customers must contact us at support@techhomefusion.com with their order details.
2. Return Policy
We accept returns under the following conditions:
Items must be returned within 7 days of delivery.
Products must be unused, unopened, and in original packaging, including all accessories and documentation.
Proof of purchase (order number or receipt) is required.
Non-Returnable Items:
Digital products, downloadable software, or license keys
Customized or special-order items
Items damaged due to misuse, negligence, or improper handling
TechHomeFusion reserves the right to reject returns that do not meet these conditions.
3. Refund Policy
Once a return is received and inspected:
Approved refunds will be processed within 7–10 business days.
Refunds will be issued to the original payment method used at checkout.
Shipping and handling charges are non-refundable, unless the return is due to a defective or incorrect product.
If a product is found to be defective or damaged upon arrival, customers must notify us within 48 hours of delivery, along with photographic evidence.
4. Late or Missing Refunds
If you have not received your refund after the stated processing period:
Check with your bank or credit card provider, as processing times may vary.
